Privacy Policy

THE FOLLOWING DESCRIBES THE INFORMATION THAT AM GLOBAL COLLECTS AND HOW IT USES SUCH INFORMATION. PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE. BY USING THE SERVICES OR SUBMITTING PERSONAL INFORMATION THROUGH THE SERVICES, YOU EXPRESSLY CONSENT TO THE PROCESSING AND USE OF YOUR PERSONAL INFORMATION ACCORDING TO THIS PRIVACY POLICY.

Privacy Statement

AM GLOBAL is committed to safeguarding your privacy online. This privacy policy applies to your information that AM GLOBAL collects and receives. By using this website, am-globalgroup.com, you agree to the terms of this Privacy Policy. Please read the following policy to understand how your Personal Information will be treated as you use AM GLOBAL's Services. The following discloses our information gathering and dissemination practices. All capitalized terms not defined in this Privacy Policy have the same meaning as defined in AM GLOBAL's Terms of Use.

Personal Information Defined: For this Privacy Policy, "Personal Information" means information that is personally identifiable such as names, addresses, e-mail addresses, or phone numbers, as well as other non-public information that is associated with a User. AM GLOBAL collects and uses Personal Information as described in this Privacy Policy from the Users of our Services.

Cookies: AM GLOBAL may place "cookies" on your personal computer. "Cookies" are small identifiers sent from a web server and stored on your computer's hard drive, similar to a license plate, that help AM GLOBAL to recognize you if you visit the website again. AM GLOBAL uses cookies to record session information, such as record user-specific information on what pages you access or visit, record past activity in order to provide better service when you return to the website, ensure that you are not repeatedly sent the same banner ads, to customize website content based on your browser type, and to track how you found the website. Cookies are not designed to be used to get data from your hard drive, your e-mail or any other personal data about you. To protect your privacy, AM GLOBAL does not use cookies to store or transmit any Personal Information about you on the internet. You can reject cookies by changing your browser settings. Please note, however, that if you reject our cookies, it is possible that some web pages may not properly load, your access to certain information might be denied or you might have to enter information about yourself more than once.

Personal Information AM GLOBAL Collects: AM GLOBAL collect various type of personal data regarding visitors of our website. When you visit, interact with, or use our service, we may collect, record or generate certain technical data about you. Such data consists of connectivity, technical and aggregated usage data such as IP addresses and general locations, domain name, device data (like type, operating system, mobile device Id, browser version) date and time stamps of usage, the cookies installed or utilized on such device and the recorded activity of the visitors in connection with our service.

You may also send us a "contact us" or provide us with feedback, reviews or answers to a surveys or promotions including by submitting an online form on our service or social media channels by posting on any online forum or communities, by sending an email to any of our designated address such data may include details for your problem you are experiencing, contact information and any other documentation, screen recording, screenshots and other information.

AM GLOBAL may receive Personal Data concerning you from other sources. For example: if you participate in an event, webinar or promotion that AM GLOBAL sponsor or participated in, AM GLOBAL may receive your Personal Data from its organizers.

AM GLOBAL may use analytical tools (e.g. Google Analytics) to collect data about the use of our site or service.

If you exchange messages with others through the website, AM GLOBAL may store these messages in order to deliver them and allow you to manage them. In connection with reviews, posts, and surveys, AM GLOBAL (and/or its third-party service providers) may collect a wide variety of product-and vendor-related information on an optional basis. Please be aware that while some pieces of information that you provide to AM GLOBAL would not be sufficient to identify you when seen by another user without any context, the combination of different pieces of information that you have provided for viewing by other users, or any contextual information, may allow other users to identify you.

Use of Personal Information: Personal Information you submit to AM GLOBAL, or to third parties that support us in collecting information, is used by us to provide you and other users with the Services, to respond to requests that you make, to improve our services, and to operate, maintain, and improve the features, functionality, performance, and support of the services.

AM GLOBAL uses the Personal Information that it gathers about you for the following purposes:

  • To provide our services to you, to communicate with you about your use of the Services, to respond to your inquiries, to fulfil your orders, and for other customer service purposes, which may include communicating with you via email.

  • To tailor the content and information that AM GLOBAL may send or display to you, personalized help and instructions, and to otherwise personalize your experiences while using the website or the services.

  • To share with website affiliates, and/or vendors of products you have expressed interest in as a means of establishing communication between both you and such vendors or affiliates.

  • For marketing and promotional purposes. For example, AM GLOBAL may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information AM GLOBAL thinks may interest you. AM GLOBAL also may use the information that AM GLOBAL learns about you to assist us in advertising our services on third party websites.

  • To better understand how users access and use the website and services, both on an aggregated and individualized basis, to improve the website and services and respond to user desires and preferences, and for other research and analytical purposes.

  • Public Postings: One of the purposes of the services is for users to share product- and vendor-related information with other users. Therefore, you should assume that any information (including any Personal Information you may choose to provide but excluding your registration information) that you post will be made available to other users of the services. AM GLOBAL may provide you the ability to anonymously post certain comments, in which case AM GLOBAL will not include your contact information (i.e., name, username, email address, or postal address) on the website in connection with such comments. However, you should know that AM GLOBAL internal records may associate your contact information with such comments.

  • Feedback: If you provide feedback about the Services, AM GLOBAL may use and disclose such feedback for any purpose, provided AM GLOBAL does not associate such feedback with Your Personal Information. AM GLOBAL will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy.

  • Disclosure of Personal Information: Except as otherwise stated in this Privacy Policy, AM GLOBAL does not disclose to or share your Personal Information with third parties, unless you ask or authorize AM GLOBAL to do so. AM GLOBAL may provide your Personal Information to third party service providers and suppliers who work on behalf of or with AM GLOBAL to provide you with some of the services and features of the services and to help us communicate with Users. However, these service providers and suppliers do not have any independent right to use this information except to help AM GLOBAL provide the services. AM GLOBAL may share some or all your Personal Information with any parent company, subsidiaries, joint ventures, or other companies under a common control (collectively, "Affiliates"), in which case AM GLOBAL will require affiliates to honor this Privacy Policy.

SMS Consent and Privacy: By providing your phone number on our website or through our services, you consent to receive SMS messages from AM GLOBAL. These messages may include account-related notifications, service updates, promotional content, and follow-ups to your inquiries or interactions with us.

  • Phone numbers provided are strictly used to deliver AM GLOBAL's services and communications. We do not sell, rent, or share users' phone numbers with any third parties or affiliates for unrelated marketing purposes.

  • SMS consent is used solely to support service delivery and communication. Messaging frequency may vary. Standard message and data rates may apply depending on your mobile carrier.

  • You may opt out of receiving SMS at any time by replying STOP. For help, reply HELP or contact us at am@amglobalgroup.com.

  • No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.

Mergers: In the event AM GLOBAL goes through a business transition such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information will likely be among the assets transferred. You acknowledge that such transfers may occur, and that any acquirer of AM GLOBAL its assets may continue to use Your Personal Information as set forth in this Privacy Policy.

Legal Obligation to Disclose: AM GLOBAL may (and you authorize us to) disclose information AM GLOBAL has collected from and about you (including Personal Information) if AM GLOBAL believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; (b) to enforce our AM GLOBAL Terms of Use and Privacy Policy; or (c) to protect and defend the rights or property of us, the users of our Services, or third parties.

Changing Personal Information: You may change your Personal Information (i.e., email address) by logging into your Account and editing your account information. You may also request that your account be terminated and that your personal information be deleted by sending an email to am@amglobalgroup.com. Any termination of your account may involve deletion of your account information from AM GLOBAL live databases and all the information and data stored for such account in the services. AM GLOBAL will not have any liability whatsoever to you for any termination of your account or related deletion of your information.

Information Sharing: On occasion AM GLOBAL will make available to potential advertisers, research firms, and business partners aggregated results from research it has conducted regarding visitors to the website. AM GLOBAL may count, track, and aggregate visitor activity into our analysis of general traffic flows to the website and may merge this information into group data, which may then be shared on an aggregated basis with potential advertisers, research firms, and business partners. In such case, AM GLOBAL will only provide demographic information on an aggregated basis and does not disclose individual reader information.

Links to Other Web Sites:

  • The website may contain links to Third Party Sites that are not owned or controlled by AM GLOBAL. The provision of such links is for your convenience and does not signify AM GLOBAL or segment of such websites or location or its contents. AM GLOBAL has no control over, does not review and is not responsible for the privacy policies of or content displayed on Third Party Sites. Please be aware that the terms of this Privacy Policy do not apply to Third Party Sites.

DISCLOSURE: AM GLOBAL may have affiliate marketing agreements set up with a portion of the products mentioned in blog posts or other pages on the site. If a user clicks through to a product from am-globalgroup.com and makes a purchase, AM GLOBAL may be entitled to a portion of the revenue generated from this purchase.

Notification of Privacy Statement Changes: From time to time, AM GLOBAL may use Personal Information for new, unanticipated uses not previously disclosed in this Privacy Policy. If AM GLOBAL information practices change at some time in the future AM GLOBAL will post the policy changes to this website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at this website periodically.

Service-Specific Privacy Practices:

Medical Records Retrieval Services: When you use our medical records retrieval services, we may collect and process protected health information (PHI) subject to HIPAA regulations. This information is only used for the specific purpose of fulfilling medical record retrieval requests and is never used for marketing purposes. We maintain strict access controls to ensure only authorized personnel can access this sensitive information. All PHI is transmitted using secure, encrypted channels and stored in compliance with healthcare privacy regulations.

Legal Services: For users of our legal services, we collect case-specific information necessary to provide legal support. This may include case details, legal documents, and communication records. This information is protected by attorney-client privilege where applicable and is only used to provide the requested legal services. We maintain strict confidentiality protocols for all legal information and limit access to authorized legal personnel only.

Lead Generation Services: When using our lead generation services, we collect contact information and business details for potential leads. This information is used solely for the purpose of providing qualified leads to our clients. We ensure all lead generation activities comply with applicable marketing regulations, including opt-out mechanisms for all marketing communications. We do not sell or share lead information with parties outside the specific client who requested the lead generation service.

Software Development Services: For users of our software development services, we may collect technical specifications, business requirements, and user feedback. This information is used exclusively to develop, test, and improve software solutions. Any test data provided is handled according to the same privacy standards as production data.

Data Security Measures: AM GLOBAL implements appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

  • Encryption of sensitive personal data both in transit and at rest

  • Regular security assessments and penetration testing

  • Access controls and authentication procedures for all systems containing personal data

  • Regular staff training on data protection and security practices

  • Physical security measures at our facilities

  • Incident response procedures to address any potential data breaches promptly

International Data Transfers: AM GLOBAL maintains offices in the United States (New York) and India (Pune). Personal information collected through our website may be transferred between these locations for processing. When transferring data internationally, we implement appropriate safeguards including:

  • Standard contractual clauses approved by relevant data protection authorities

  • Encryption of data during transfer

  • Access limitations ensuring only essential personnel can access transferred data

  • Compliance with all applicable cross-border data transfer regulations

  • Regular audits of our international data transfer mechanisms

If you have any questions about our privacy practices or this policy, please contact us at am@amglobalgroup.com.